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Sep 12 | UX 101: How Customer Experience Can Maximize Business Success in Hawaiʻi

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​Customer experience (CX) and user experience (UX) are not just luxuries, but fundamental components of a successful business strategy. Through UX design and service design, businesses put the customer at the heart of every decision, creating touchpoints and journeys that truly resonate with users across all interactions.
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Jennifer Kumura

As a people-centered designer, Jennifer Kumura crafts solutions to promote wellness. With experience at Servco Pacific Inc. and an education from University of Washington, she's a professional based in Honolulu with over 500 connections on LinkedIn.

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Kat Duran-Higa

Meet Kat Duran-Higa, a seasoned professional with 10+ years of experience in digital services, design, and more! She's based in Waipahu, Hawaii, and has 500+ connections on LinkedIn. Kat showcases her expertise and network on her LinkedIn profile, part of a global community of over 1 billion members.

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Carolyn Rojsutivat

A networking superstar with over 500 connections on LinkedIn, Carolyn R. brings her expertise to Honolulu, having studied at DePaul University. Connect with her and tap into her vast professional network of 1 billion+ members.

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